Tidio is live chat plus AI agents plus ticketing plus CRM integrations, with a free tier capped by conversations and AI replies. It is built for teams who answer customers. Our chat is built for visitors who have a question about your content and would otherwise bounce.
A full customer-service platform. Ours answers questions about your site. Everything below is checked against tidio.com itself — but pricing and limits move, so confirm anything that matters on their own page before deciding.
| FeedPulse | Tidio | |
|---|---|---|
| Price | Free forever, no conversation or reply cap. | Free tier limited by conversations and AI replies; paid plans scale from there |
| Signup | None. | Account, project setup and usually a team invite flow |
| What you get | An AI chat that answers from your page content. No inbox, no operator seats. | Live chat, AI agents, ticketing, visitor tracking and CRM integrations |
| Required link back | Optional credit. | Branding on the free tier |
| Cookies & privacy | No cookies, no visitor profiles, no transcripts tied to a person. | Cookies and visitor tracking, so consent handling is required |
| Customisation | Theme it, place it, set the greeting. | A deep dashboard, canned replies, routing and operator seats |
| Where the data lives | Aggregate usage only. | Conversations and contacts stored on their side |
| Removing it | Delete the snippet. | Remove the script; the inbox stays with them |
If a human on your team needs to reply to customers, you need a real inbox, routing and history — that is Tidio's job and we are not a substitute. We have no operator view at all, by design.
Tidio when people answer customers. FeedPulse when you want visitors' questions answered from your own content with no account, no cap and no cookie banner.
Tidio when people answer customers. FeedPulse when you want visitors' questions answered from your own content with no account, no cap and no cookie banner. If a human on your team needs to reply to customers, you need a real inbox, routing and history — that is Tidio's job and we are not a substitute. We have no operator view at all, by design.
That is the gap this fills. The FeedPulse AI site chat has no conversation or reply cap, needs no signup, sets no cookies and answers from your page content. What it does not have is a human inbox — if an agent needs to reply, use a chat platform like Tidio.
Nothing, at any traffic level. There is no paid tier to upgrade to, no session cap and no card on file — the whole product is free, including every other widget and all the SEO tools.